Expanding your team is key to business growth and sustainability. But, that doesn’t mean it is easy. Often, entrepreneurs find safety and comfort in doing everything themselves. In theory, this means that everything will be up to your standard. In actuality, overextending yourself only leads to shoddy work, total burnout and limited income potential.
I know.. even the thought of giving up control of your passion baby is enough to put some entrepreneurs into hyperventilation. So, take some deep breaths, think happy thoughts, and let me walk you through three keys to working with a team that will have you delegating like a badass in no time.
Key 1: Build your team purposefully, not reactively
Bringing on team members because only you NEED them to do a task isn’t always the most productive decision. Bring on team members who can fill strategic position within the company is a little different. Think about:
- What strengths and talents would complement the existing team?
- What personality traits would work well in the position?
- What do you want your team to look like in 3 years? 5 years?
Once you’ve thought it out strategically, start writing job descriptions for each of your team members. What are their positions, responsibilities, and qualifications. Write them all out.
After they are written, start prioritizing which positions you are going to fill. As your team grows, you’ll be delegating your tasks to the right people.
Key 2: Communication, communication, communication!
FACT: You get what you give. This is ESPECIALLY true with delegation. If you are giving someone an assignment without clearly outlining your expectations (desired outcomes, specifications, deadlines, etc.) or giving them the support they need to be successful (i.e training, tools, etc.), not only will you be disappointed and frustrated, so will your team.
Being clear with communication, setting expectations, providing guidance and appropriate support are all key in delegating. One way to do this is to keep a library that documents processes. Be sure it include:
- Detailed description of the goals and desired outcomes of the process
- Step-by-step instructions
- All the appropriate tools and assets (links, files, systems, etc.)
- Referrals for who they can ask for help
Ultra clear communication is part of mutual respect. Time is valuable– your time and your team’s time. By setting expectations and providing clear instructions up front, you setting yourself and your team up for success, doing quality work and eliminating the need for rework.
Key 3: Follow up, show gratitude and offer feedback
Assigning the task isn’t the last step in the process– you need to do some follow up.
First off, it is important to know that tasks are being completed and everything is happening as planned. Nothing is more frustrating finding out that something you thought was done didn’t happen.
TIP: As part of your expectations, specify what kind of reporting you’d like to see. It makes following up TONS easier.
Secondly, show gratitude. Tell you team thank you and show them how much you appreciate them. Gratitude does wonders — not only for your team, but for you. It raises your vibe and opens you up to receiving more.
Finally, provide feedback in a supportive, productive, non-punishing manner– noting what went well and point out opportunities for improvement.
TIP: Ask for suggestions on ways to improve the process for the future. Part of having a team is leveraging their strengths, knowledge and experience.
Are you ready to build a strong team?
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About the Author
Kathy Rasmussen is the Cofounder and Artistic Director of Badassery Magazine and Cohost of Badassery Podcast. She’s passionate about giving entrepreneurs the tools they need to follow their dreams and live a life of happiness and purpose.